UPDATED SEPTEMBER 8, 2021
Types of information we collect
We use the information gathered to better understand your needs, to improve the contents of our web pages and to monitor technical performance of our network. We collect information gathered as users navigate through the Site.
Information Provided to Us
We also may collect information that is generated automatically as you navigate through our Site. For example, we may employ a standard feature of browser software called a “cookie” to assign each user a unique, random number that resides on a user’s computer. The cookie does not personally identify the user; it merely identifies the computer with which the user accesses the Site. Unless a user voluntarily identifies himself or herself (through user registration, for example), the Site will not be able to ascertain the identity of the user, even if a cookie is assigned to a user’s computer. The only personal information a cookie can contain is information supplied by a user. By showing how and when visitors use the Site, cookies help track user trends and patterns. They also prevent you from having to re-enter your preferences on certain areas of the Site where you have entered preference information previously. Of course, you are free to set your web browser to disable cookies or otherwise limit the information we collect; however, if you do so it may render your computer unable to take advantage of the personalized features enjoyed by other users of the Site.
We also may use web beacons and other methods to access cookies and to count users who visit our Site or open our HTML-formatted email messages. Our Site relies on plug-ins from third party vendors, such as Google analytics, whose tools automatically collect limited information about your computer’s connection to the Internet, including your IP address. The IP address is a number that lets computers attached to the Internet know where to send data such as the web pages users view. An IP address does not personally identify a user. We use this information to deliver the Site’s content to you upon request and to measure traffic within the Site.
How we use your information
We use the information we collect in a variety of ways, including using the information to customize features and advertising that appear on the Site. We also may provide your information to third parties, such as service providers, contractors, and sponsors, for a variety of purposes.
Our Use of Information.
The information we gather and collect enables us to provide the Site and to help you partake of our services. You agree that we may use your information to:
- contact you for customer service purposes
- contact you to inform you of important changes or additions to our Site or the services offered over our Site
- to send you administrative notices, offers and any other communications that we believe may be of interest to you
- operate, improve and maintain our products and services, including analyzing user behavior, and
- administer promotions, provide features and display relevant content to you.
You may withdraw your permission and prevent our use of your information by contacting us using the contact information below.
Sharing your information
We share any of the information gathered via our Site only incident to hosting services, to improve our Site or our services, to complete transactions that you request via our Site such as payment processing, or for the purpose of communicating with you via technology service partners such as Microsoft 365 for email or Comcast for voice calls. We do not sell or offer to sell your information for any purpose. We reserve the right to share your information with other third parties in the event we choose new service providers.
Our Site uses the electronic payment method LawPay, so clients may pay their bill online. All personal information entered into the LawPay system is processed and stored by LawPay, and governed by LawPay’s Terms of Service, which you may access at https://lawpay.com.
Modifying your information and opting out
If you share information with us, you will have the opportunity to review, update, change or delete the information you have provided to us (and that we continue to store) at any time. Please contact us by phone, email, or postal mail using the information below to effect changes.
Storage of Information
All information gathered on our Site is stored within a database accessible only by us. We will use industry standard measures, including encryption where appropriate. However, as effective as the reasonable security measures we implement may be, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information supplied will not be intercepted while being transmitted over the Internet. Our servers are based in the United States, so your personal information will be hosted and processed by us in the United States.
We currently do not process or comply with any web browser’s “do not track” signal or other similar mechanism that indicates a request to disable online tracking of individual users who visit our websites or use our services (unless otherwise stated in a service-specific privacy statement).
Changes to this policy
Additional Information for European Union Users
For users located in the EU, references to “personal information” in this policy are equivalent to what is commonly referred to as “personal data” in the EU.
About IP addresses
We are the data controller for billing and other account information that we collect from users in the EU.
By using our services, you agree to comply with applicable data protection requirements when collecting and using your survey data, such as requirements to inform respondents about the specific uses and disclosures of their data.
By using any of our services you expressly consent to the following:
- You consent to the collection, use, disclosure and processing of certain analytical data including cookies, IP addresses and log files.
- The Servers that host your information are or may be based in the United States, so your personal data will be primarily processed by us in the United States. You consent to the transfer and processing of your personal data in the United States by us and by our service providers.
- You consent to us sharing your personal data with relevant persons working for service providers who assist us to provide our services.
If and when a user accesses secured areas of our Sites, Secure Sockets Layer (SSL) technology protects user information using both server authentication and data encryption, ensuring that user data is safe, secure, and available only to authorized persons.
Our computer systems are hosted in a secure data center environment that uses a firewall, intrusion detection systems, and other advanced technology to prevent interference or access from outside intruders. The data center is a highly protected environment with several levels of physical access security and 24-hour surveillance.
However, no method of transmission over the Internet, or method of electronic storage, is perfectly secure. Therefore, we cannot guarantee absolute security. If we learn of a security systems breach that affects certain users, then we will attempt to notify those users electronically so that they can take appropriate protective steps.
Additional Privacy Questions?
PO BOX 8441
Portland Or, 97204